Case study — Live Oak to Gainesville, Florida
From a half-managed Facebook page to a real website and a Jobber setup that runs the day.
Customized Plumbing Services always did good work. What he didn't have was a place to send people and a system to keep the jobs and parts straight. We built both, and the office work stopped eating his evenings.
- Client
- Customized Plumbing Services
- Service area
- Live Oak to Gainesville, FL
- Scope
- Custom website, Jobber integration, Google profile
- Timeline
- Four weeks to live
Before us, and now
Same trade. A whole lot less hassle.
Before
- A Facebook page, half managed, updated whenever there was a spare minute
- No website — customers had nowhere to look him up or check what he does
- Quotes, scheduling, and parts written on paper and in text threads
- Every callback and parts order chased by hand after hours
Now
- A full custom website with tap-to-call, service pages, and a quote form
- Jobber wired in: requests, quotes, scheduling, invoicing in one place
- Parts ordering tracked against the job instead of a truck-dash notepad
- A Google profile pointed at the site, so searches land somewhere real
We're not going to print call counts or review totals we can't back up. The honest win here is time: the website answers the questions he used to answer by phone, and Jobber handles the paperwork he used to do at the kitchen table.
“I didn't need a fancy website. I needed somewhere to send people and a way to stop losing parts orders. That's what they built.”
Owner — Customized Plumbing Services
What we shipped
His trucks, his jobs, his site — and Jobber running behind it.
Nothing decorative and nothing borrowed. The site uses his own truck and job photography, plain service pages, and one tap to call him. Jobber handles the scheduling, invoicing, and parts ordering behind the scenes.
The work
Four weeks, in order.
- 01.
Week one — get the basics claimed and pointed somewhere
Google Business Profile claimed, categories and service area set right, hours fixed, and the Facebook page tidied so both point at one place instead of three.
- 02.
Week two and three — build the front door
A custom site built for a phone in a truck: tap-to-call at the top, plain service pages for water heaters, repipes, drain clearing, and leak detection, and a service area page for Live Oak, Gainesville, and the towns in between.
- 03.
Week four — wire up Jobber
Website requests drop straight into Jobber. Quotes, scheduling, invoicing, and parts ordering live in one board instead of paper and text threads — that's the piece that gives him hours back every week.
- 04.
Ongoing — one number to call
He texts or messages us, we make the change. Site edits, new service pages, posting finished jobs, keeping the profile current. No ticket system, no account manager.
Also in the shop
JMorgan Properties — Newberry, Jonesville, Gainesville
Thirty-plus years of handyman, painting, custom interior and soft wash work with nowhere to send a customer. We built a one-page site that puts the phone number and a free-estimate ask in front of every service, wrote the service and area copy, and pointed the Google profile at it.
- Soft wash & exterior cleaning
- Interior & exterior painting
- Custom interior projects
- Residential & commercial repairs
If your business runs on a Facebook page and a notepad, this is the same job we'd do for you.
See the packages